Privacy Policy

PRIVACY POLICY

At Vulcan Watch Straps we take your privacy and security very seriously. All the data you provide remains completely confidential. However, it should be noted that every now and then we may update our policy, so please occasionally checkback for changes.

OUR COMMITMENT TO VULCAN CUSTOMERS

Vulcan are committed to keeping your details safe and only use your personal information to ensure that your shopping experience is of the highest quality.

We strictly comply with the Data Protection Act 1998 and other applicable laws. If you have any questions regarding this, or would like further details, please do not hesitate to contact us at hello@vuclanwatchstraps.com.

YOUR INFORMATION

When shopping on our website you will be asked for certain information such as your name, e-mail, billing address and delivery address. We keep a record of these, but rest assured all the information will remain secure.

Vulcan Watch Straps will never store any details of your payment method so youcan shop securely and with peace of mind. All banking details are verified through our card merchant, Worldpay, and will never be saved to our system. Furthermore, Secure Socket Layer (DzSSLdz) encryption technology is used for the protection of all payment transactions.

It should be noted that we keep a record of purchases made through our website and all e-mail correspondences. These records help us to deal with any queries you may have further down the line, whilst also enabling us to tailor the information we send you in the future.

If you would like to revise or delete any of the details you have supplied you can do so by contacting hello@vulcanwatchstraps.com.

HOW WE USE YOUR PERSONAL DATA

All the information we collect helps us to improve our services.

  • We pass your address on to our despatch team, who are often sub-contracted, so they can deliver your order.
  • We may analyse your shopping habits, e-mails and style preferences. This helps us to tailor our correspondences with you.
  • Your data helps us to look after our website and ensure that everything is running smoothly.
  • It enables us to provide you with relevant information about our latest products/news.
  • We verify your payment method and credit/debit card details using this information.

SHARING DATA

We will share data if one of the following scenarios arises:

  • In the unlikely event that Vulcan Watch Straps is purchased by another company, our data records will also become the property of the new owner. In such an event you will receive a notification and we will do our upmost to ensure that the current privacy policy stays in place.
  • If requested by police or any other regulatory or government authority who are investigating illegal activity we will provide the personal information they require.

WHAT YOU CAN DO TO STAY SECURE

When using a public computer always log out once you have finished shopping.This will ensure no-one else can access your personal information or correspondences.

Vulcan also recommend that you do not use any personal information in your passwords.

CONSENT

Use of the Vulcan Watch Straps website and disclosure of any personal details marks your consent to us collecting and using this information, as per the policy. Whilst we can not ensure the security of information you transmit to us through the internet, we follow all Data Protection laws and will do our best to ensure your information is safe once it is with us.

UNSUBSCRIBE FROM MARKETING COMMUNICATIONS

If you no longer wish to receive updates and news from Vulcan Watch Straps you can unsubscribe by following the link provided on all e-mails. We'll be sad to see you go, so please let us know if there's something we could have done better during your time with us.

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