Warranty
International Warranty
Your new Strap is warranted to be free of manufacturing defects. Should such defects appear during 12 months (1 year) from the date of purchase we will replace the strap free of charge under the terms of this warranty.
Vulcan Watch Straps will replace at no additional cost to our customer, any products purchased direct through Vulcan Watch Straps or through any authorized retail outlet which are deemed to have any manufacturing defect resulting in the product not operating as intended.
All warranty cards must be filled out in full at point of purchase to validate this warranty by an authorised retailer of Vulcan Watch Straps.
During the period of warranty and by presenting the validated warranty card supplied with your Vulcan Watch Strap, you will have the right to have your strap returned and replaced for a new strap free of charge should your strap have any manufacturing defects.
This warranty does not cover any damage or general wear resulting from the use or misuse of the product, accidental damage or damage as a result of any use for which the product was not intended.
This manufacturers’ warranty does not cover: wear and tear, any damage resulting from abnormal/abusive use, lack of care, negligence, accidents (knocks, dents, crushing etc.) incorrect use of the strap, negligent installation of strap by unqualified person, or any alterations or damage to the strap which are beyond Vulcan Watch Straps control.
Our quality procedures ensure that our straps leave our factory in the condition they were intended but if for any reason you are unhappy in any way please contact us at hello@vulcanwatchstraps.com